PHI, Inc.
  • Pilots - Operations
  • Lafayette, LA, USA
  • Pilot Payscale Applies - AS
  • Full Time
  • PHI, Inc. offers comprehensive benefits to include but not limited to: Major Medical, Dental, Vision, Company Match 401K Plan, Flex Spending Account, Paid Vacation and Sick Time, Credit Union, etc.


Under the general direction of the Operations Manager and Lead Pilot, operates PHI's helicopter under the appropriate FAA regulations, PHI's Operations Manual and Policy Manual to ensure safe and efficient flights for PHI's customers. The PIC is directly responsible for, and the final authority as to the operation of the aircraft.


  • Operate his/her aircraft in a safe and efficient manner, complying with all appropriate regulations and guidelines.
  • Ensure that the paperwork is finished in a neat and accurate manner.
  • Work with the customer to provide safe, efficient, courteous, and reliable service. Ensure that the customer has had a safety briefing, is qualified to refuel if necessary, understands baggage loading and unloading procedures, and understands that safety in and around the helicopter is of the utmost importance.
  • Ensure that his/her airman certificate and medical certificate are current, and that Lafayette Operations has current copies of each.
  • Maintain a personal logbook or recency of experience log to show the recent flight experience. Also, ensure that his/her FAR Part 135 qualifications are current.
  • Keep the Lead Pilot/Operations Manager informed of the operational status of his/her aircraft and makes sure the aircraft is airworthy before, during and after the flights.
  • Represent PHI in a professional manner which includes being neat in appearance and courteous to all internal and external customers.
  • Comply with other duties and assignments that may be assigned by supervisors.
  • Report all aircraft mechanical malfunctions by entering them in the aircraft engineering log book.


  • 1500 Hours (Helicopter PIC)
  • High School Diploma
  • Must possess a FAA Commercial Pilot Certificate with an instrument qualification
  • Strong customer service aptitude
  • Current Class II FAA Medical Certificate. (Be able to obtain a Class 1 FAA Medical Certificate)


  1. Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  2. Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  3. Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  4. Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.


  1. Team Player - Effective performers are team oriented. They identify with the larger organizational team and their role within it. They share resources, respond to requests from other parts of the organization, and support larger legitimate organizational agendas as more important than local or personal goals.
  2. Positive Impact- Effective performers make positive impressions on those around them. They are personable, self-confident, and generally likable. They are optimistic and enthusiastic about what they do, and their excitement is contagious. They energize those around them.
  3. Mission Focus- Effective performers understand and support the organization's mission - it's core purpose for being. They believe in the mission, value it, and are committed to it. They communicate it to staff, stand behind it, and interpret its applications for others. They frequently refer to the mission and incorporate it into daily activities.
  4. Conflict Management- Effective performers recognize that conflict can be a valuable part of the decision-making process. They are comfortable with healthy conflict, and they support and manage differences of opinion. They thwart destructive competition or friction and use consensus to debate and resolve issues.
  5. Problem Solving & Decision Making- Effective performers are able to identify problems, solve them, act decisively, and show good judgment. They isolate causes from symptoms, and compile information and alternatives to illuminate problems or issues. They involve others as appropriate and gather information from a variety of sources. They find a balance between studying the problem and solving it. They readily commit to action and make decisions that reflect sound judgment.


While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, knell, crouch, or crawl. While performing the duties of this job, the employee is frequently required to lift and/or move up to 25 pounds; the employee is occasionally required to lift and/or move up to 100 pounds. The special vision abilities required to perform this job are close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to vibration. The employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and the risk of radiation. The employee is exposed to a very loud noise level in the work environment.


While performing the duties of this job, the employee is frequently exposed to outside environmental weather conditions. The employee is occasionally exposed to risk of electrical shock. Also, the employee's work environment is frequently exposed to vibration.


The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

PHI, Inc. is an equal opportunity employer.

PHI, Inc.
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